List of active policies

The data protection officer for MiX Learning Center is James Hamilton who may be contacted using the Information Officer contact form on your profile.

Any questions regarding this Policy  and our privacy practices should  be sent by email to mix.learning@mixtelematics.com or by writing to the MLC Privacy Officer,  MiX Telematics, Blaauklip  Office Park 2, Stellenbosch, 7600, South Africa. Alternatively, you can telephone +27 (0)21 880-5670 during office hours in South Africa . 

Minors 

Children under 16 years of  age are not permitted to access the services provided by  the MiX Telematics Learning Centre (usually abbreviated to MLC). By agreeing to this privacy policy, you are also agreeing that you are 16 years of age or older. 

What is collected? 

• personal information such as your name, contact details and, if you provide this, the details of your current employer;
  

• usage of the MLC website such as the activities, resources, users and courses you interact with; 
  

• course completion information, which may include grades for activities that you may or may not submit;   
  

• record of attendance or non-attendance of courses that require personal interactive contact sessions;

• Some information collected about your use of site is automated, such as calculating your grade for a course or which IP address is used to access an activity or resource on the site, or to process you information for a legitimate (and legal) purpose. 

• contact you about important updates  to the website itself (including this privacy policy) and any course updates which we deem appropriate for dissemination; 
  

•  inform you of contributions to community discussions and forums; 
  

• carry out any contractual obligations arising from you or your employer's relationship with MiX Telematics to which you have consented; 

• maintain training records, usually with OpenBadge technology, for compliance, regulatory or auditing purposes;

• personalize your user experience on the website or any communications to you;  
  

• gather statistical information about the usage of this site to improve  the site and  services we provided on the MiX Learning Centre website . 

• your employer, arising out of your employer's contractual relationship with  MiX Telematics to which you have consented; 
  

• an employee of  MiX Telematics, or any of its subsidiaries for a legitimate purpose to provide you or your employer with a service arising out of a contractual obligation with MiX Telematics; 
  

How long is my data stored? 

• Your personal course information, such as activity completion grades etc, are stored for three years after your unenrolment from a course or a course is closed, whichever comes first. Once this time is elapsed the information is anonymized and used for statistical and research purposes.
  
  
• Any badges you earn on MLC are never deleted to allow for their authentication in future. The personal information stored in badges is encrypted and is independent from your MLC profile.
  
  
• After a period of three years inactivity on MLC we will e-mail you and allow you an opportunity to retain your profile, submit an information request, or delete your account. If we don't hear back from you within two weeks of this notification your profile will be deleted.
  
  
• You can download all your data stored on this website from your profile page. You will also be able to delete your profile, unless you are a MiX Telematics employee (this is an irreversible action and all your data will be lost, including completion and badge hashes).
  

• MiX Learning Centre's data and the web-server that serves the site is in Germany, hosted in secure data center by our upstream hosting providers.
  
  
• MiX Telematics has put in place contractual agreements that safeguard your privacy and data protection rights with these providers.
  
  
• It may be necessary to move or transfer your data into or out of the European Economic Area and South Africa to provide the services described above or to share your information to a party with a legitimate interest.
  
  
• You are required to change your MLC password every three months for secrity and data protection legislation purposes. We will remind you to do this two weeks before it expires.
  
  
• We strive to provide and maintain your data on a secure platform in line with industry related standards to safeguard your data. We conduct regular security and compliance audits and regularly update the software used to provide you with a service on this website.
  

If you have previously consented to allow MiX Learning Center to store and process your personal data in accordance with this privacy policy, and you wish to withdraw your consent, you can do so from the policy and agreements section on your MLC profile . You will no longer be able to access the services provided by MiX Telematics Learning Centre.

How do I request that my personal data is corrected or erased? 

You may make corrections to your basic profile information by logging into https://training.mixtelematics.com/  and editing your own profile. If you have questions, or would like any other data to be corrected or erased, you can submit a request to the data protection officer from your user profile page.

Who is responsible for the information processed or provided in a course?

The course teacher, the Regional Training Administrator of the Information Officer. The Learning Center Staff provide a servcies to these entities and are indemnified from any negligent or malitious actions from any other party, save for when when they have a duty to prevent these from occurring. Furthermore the Deputy Information Officer, or any person who becomes aware of a data breach, is mandated by law to report the breach to the Information Regulator or equivelant in addition to the Information Officer.