Please note the following:
- If you've entered your password three or more times unsuccessfully you should wait 30 minutes before you try again.
- MLC uses your e-mail address to identify you.
- First try to search for your e-mail address only and then wait at least 10 minutes for your password reset e-mail.
- If after 30 minutes you have not recieved an e-mail to reset your password you should contact support.