Please note the following:

  • If you've entered your password three or more times unsuccessfully you should wait 30 minutes before you try again.
  • MLC uses your e-mail address to identify you.
  • First try to search for your e-mail address only and then wait at least 10 minutes for your password reset e-mail.
  • If after 30 minutes you have not recieved an e-mail to reset your password you should contact support.
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